Our national team handles mortgage possession proceedings for a number of secured lenders. We focus on achieving the right outcome for both the lender and the borrower.
Our team has extensive experience in contacting customers to help identify solutions to financial difficulties. Repossession represents a last resort, with a focus on treating the borrower fairly throughout.
The team is made up of experienced case handlers, who each has ownership of files. This ensures continuity of service for the lender and helps assist with delivering the best outcome for the borrower.
Using a sophisticated case management system, to which clients have remote access, files are managed in a timely and effective manner through the court process.
For those cases that are not straightforward, we'll identify and implement commercial solutions to deal with the issue. We have specialist expertise and a large team handling complex litigation issues for lenders.