The Covid-19 pandemic has been a real test of agility for retailers. The need to act quickly and make difficult decisions has put a strain on many aspects of the industry. But, it has also presented some opportunities and forced retailers to tackle issues that have been there for a long time.
We spoke to 100 leading UK retailers about how lockdowns, travel restrictions and an increase in online shopping and homeworking are rapidly reshaping the way consumers interact with their businesses.
Read our report to find out how retailers are responding to:
Retrospective claims following Black Lives Matter movementRead more
Board buy-in crucial to ethnic equality in retailRead more
Beyond BrexitRead more
TLT launches Fintech School with MMURead more
Commercial leases: ban on forfeiture rights for non-payment of rent...Read more
Are retailers ready for post-Brexit immigration rules?Read more
Are you ready for the immigration shake-up?Read more
Equality & diversity: from compliance to opportunityRead more
Abuse of staff tops retailers' employment concernsRead more
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