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Pensions Ombudsman update: May - October 2014

Complaints have continued to flood in to the Pensions Ombudsman on a wide variety of issues. It is vital for trustees and sponsoring employers to keep up to date with the Ombudsman's determinations to assess the impact on their scheme. To help you, here is the latest edition of TLT's Ombudsman update. 
Important topics covered in this edition include practical guidance on the conduct of ill-health early retirement cases, the importance of precision in member communications and the consequences of failing to provide relevant advice to members regarding their retirement options.


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