It is essential for trustees and sponsoring employers to keep abreast of the Pensions Ombudsman's recent determinations to assess the impact on their scheme.
Important areas covered in this edition include trustee discretion over lump sum payments and the duty to warn members of changes in CETV basis.
We also look at a decision which highlights the importance of conducting dispute resolution procedures in an appropriate manner.
This publication is intended for general guidance and represents our understanding of the relevant law and practice as at January 2017. Specific advice should be sought for specific cases. For more information see our terms and conditions.