TLT has been recognised as a top-performing firm for client service in the UK, following a major research campaign by Legal 500, the legal industry's independent directory.
The brand new research project saw a comprehensive survey of thousands of clients, who were asked to rate each of the firms they work with in the UK. Firms were rated on a range of criteria, including team quality, industry knowledge, billing practices and consistency of service on a scale of 'not good' to 'exceptional'.
TLT is ranked in the 'UK large firms' category, demonstrating the recognition our clients have for the work we undertake in an increasingly competitive market.
David Pester, managing partner at TLT said: "We've been developing a flexible portfolio of services that allows us to shape our offer to meet client demand. This has included building our own shared service operation, launching a secondment service for clients and developing technology solutions. We work hard to deliver consistent, high-quality service for our clients, with a continuous focus on what we can do better to bring value to their business."Full results are listed on the Legal Business website (paywall).