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The changing landscape of SME banking disputes

Join TLT's Financial Services Disputes and Investigations team for an evening of lively discussion on the changing landscape of SME banking disputes and complaints.

The panel-style event will focus on:

  • the expansion of the Ombudsman's jurisdiction to allow access for SMEs ahead of the 1 April 2019 implementation deadline; 
  • a discussion on how more complex and high-value complaints ought to be dealt with, in particular through a voluntary ombudsman scheme; and
  • the opportunities and challenges that a wider complaints jurisdiction may bring for firms.

Providing real insight from those embedded within the industry, the panel will include senior industry and firm representatives. Full details of the panellists will be released in due course.

This will be a prime opportunity to network and hear from other lenders on how they intend to deal with SME complaints and also how the FOS intend to manage complaints from eligible SMEs.


Sign up here to attend.


20 Gresham Street,

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