Luke Austin

Luke advises on complex and high value litigation matters for clients in the financial services industry, both as claimant and defendant.

He advises on a range of issues within the retail, consumer credit, SME and corporate arenas including claims for breach of contract and/or duty involving fraudulent transactions.

Luke has also advised on cases involving alleged breaches under the Equality Act 2010 in relation to the provision of financial services.

Luke has particular expertise in providing strategic advice and support to financial institutions on internal complaints processes and large scale remediation projects.  

Jurisdiction: England and Wales

Recent experience

• Defence of a potential claim under the Equality Act 2010 against legacy brand of a major bank. 
• Team leader in a significant project with a major bank and seconded into the bank into various roles to provide advice and implement new procedures 
• Defence of mis-selling claim, complex and high value litigation with several experts and witnesses in the mercantile division 
• Defence of claim of breach of duty / contract following collapse of currency exchange provider that had been trading fraudulently. Claimant alleged that bank (as the bankers for the currency exchange) owed a duty to third parties to prevent fraud.