TLT LLP collects and uses information for a variety of purposes about its clients and other individuals with whom it comes into contact (including through its website).
Some of this information will be 'personal data' (the meaning of 'personal data' is explained in the 'Definitions' section of this Policy). This Policy explains what information TLT LLP collects and what it uses that information for. If you have any questions about this Policy or about how TLT LLP collects and uses information you can contact TLT's Risk Director.
In the rest of this Policy any reference to "we", "our" or "us" means TLT LLP and any legal entity that takes on its rights and/or obligations in the future. In the rest of this Policy any reference to "you" means the individual person in relation to whom we hold personal information.
The Data Protection Act 1998 ("the Act") places a number of obligations on us in relation to the way in which personal information is collected, used and disclosed.
This Policy explains what we do to comply with our obligations under the Act, including by ensuring that we collect and use information fairly, store it safely and do not disclose it to any other person unlawfully.
Various terms are used in this Policy which have specific meanings. These include:
"Personal data": this means information about a living individual which can be identified from that information, or from that information and other information held by us, and can include an opinion about an individual or any indication as to our intentions in respect of an individual. The Act protects personal data which is held electronically and in some manual records;
"Processing": this means obtaining, recording, organising, retrieving, using, disclosing and holding information, and "process" and "processed" have an equivalent meaning;
"Sensitive personal data": this means Personal data which relates to:
"Data Protection Officer": this means the person we have appointed to ensure that we comply with the Act. The Data Protection Officer's role includes assisting and advising our staff with any queries about data protection (including this Policy) and dealing with requests from individuals for access to their personal data that we hold.
This Policy applies to all personal data collected and processed by us. This Policy also explains which cookies we use on our website and the purposes for which we collect data using cookies.
We are a data controller under the Act and our Data Protection Officer is ultimately responsible for implementation of and compliance with the Act and dealing with day-to-day matters related to that and to this Policy.
In accordance with the requirements of the Act, we are registered as a data controller with the Office of the Information Commissioner under reference: Z5378293.
Data Protection Principles
In collecting and using personal data, we must comply with the eight Data Protection Principles. These principles state that personal data MUST:
We must ensure that whenever we or any of our staff process or use any personal information that we follow these principles at all times.
Cookies are small text files. Many websites place cookies on your computer when you visit. Cookies are used to make websites work, or to make them work more efficiently, and to provide useful information to website operators. The following explains what cookies TLT uses on its website and why:
Google analytics utma; utmb; utmc; utmz
These cookies collect information about how visitors use our site. We use this information to prepare reports and improve the site. This information is anonymous. The information includes the number of visitors to the site, where visitors have come to the site from and the pages they visited.
You can read more about Google's privacy policies here.
You can opt out of being tracked by Google Analytics across all websites at http://tools.google.com/dlpage/gaoptout
Site visitor data
This is a session cookie and it allows the site to track pages visited to enable us to ensure that we can record your preferences and personalise your following visits to our site, More information on session cookies
This cookie is used to identify repeat visits from a single visitor and it expires one year after the last page requested from the site by the visitor. We use this cookie to ensure we serve you with the latest content each time you visit our site. More details on this cookie
This cookie identifies the sequence of HTTP requests from a single user. This cookie expires when the visitor closes the web session. We use this cookie to understand your level of interest in a topic area and/ or related content. More details on this cookie.
Cookies and email marketingWhere you receive a marketing email, event invitation or other direct mailing from us, we may collect information about you in the following ways:
Many web browsers allow users to control most cookies through their browser settings. More information about cookies, including details on viewing what cookies have been set and how to delete them is available at: http://www.allaboutcookies.org.
All individuals whose personal data we process have a number of rights under the Act.
You have a right to know and, in most instances, have a copy of the personal data we hold about you. If you want to make such a request you should make it to the Data Protection Officer in writing. We are entitled to request sufficient details to assist us in responding to a request and will make a charge of £10 on each occasion a request is processed.
You also have a right to request that no personal data relating to you should be used for direct marketing. If you do not want to receive marketing communications from us, please contact the Risk Director at One Redcliff Street, Bristol, BS1 6TP.
If you wish to update or amend the personal data which we hold about you please contact the Risk Director at One Redcliff Street, Bristol, BS1 6TP.
We maintain personal data in secure conditions and process and disclose personal data only within the terms of our notification to the Information Commissioner.
Where personal data is collected, we will ensure that we:
In addition, we will ensure that:
We may do any of the following with your personal data:
We record calls and monitor emails for training, regulation and compliance purposes (and to help us to establish the existence of facts for evidential purposes).
We sometimes use third parties to process data on our behalf. When we do so, we put in place strict obligations to ensure that service providers solely process your personal data in accordance with our instructions. Some of our service providers are located outside of Europe in countries where data protection laws are not as strict as they are in the UK. Where we transfer your personal data to service providers outside of Europe we put safeguards in place to ensure that your data is adequately protected.
We will also share your personal data with third parties in the following circumstances:
Any questions or concerns about the interpretation or operation of this Policy should be referred to the Data Protection Officer, David Sanders.