Senior CRM and Proposals Executive - Bristol
Managing Partner: David Pester
Location: Bristol, London, Piraeus
Headcount: 75 partners, over 300 lawyers and nearly 700 staff
Turnover: forecast £40 million
TLT was created in 2000, following the merger of Lawrence Tucketts and Trumps. In 2005, TLT acquired niche firm Lawrence Jones and expanded into London
In June 2007 TLT acquired international commercial firm Constant & Constant,
Leading strengths are in Financial Services, Leisure, Retail, Technology and Media and Built Environment
TLT supports the community:
- We provide ‘pro bono’ legal advice to a variety of charities
- TLT staff are encouraged to volunteer other support including physical work and mentoring individuals in the community through our “Giving in Kind” scheme
- A recent environmental audit rated TLT above the 'Best Practice' benchmark for carbon emissions
TLT belongs to European Law Firm (ELF) and International Practice Group (IPG), two international networks that enable us to provide high quality and good value legal services throughout Europe and the world.
Around two thirds of our work comes from outside the Southwest region
Awards:
2004: Legal Business - UK Regional Law Firm of the Year
2004: Managing Partners Forum - Best Management of Working Capital
2005: Sunday Times - 100 Best Companies to Work For
2006: Legal Business Awards - Shortlisted for Management Partner of the Year, (David Pester)
2006: Legal Week Awards - shortlisted for Regional Law Firm of the Year
The Sunday Times writes "In many ways TLT is a dream company… Businesses with the best ideas grow fastest, and TLT has shown a strong track record of growth and development." (March 2005)
Chambers UK, 2007 writes "The firm has carved a niche for itself in the marketplace and has a spring in its step."
Chambers UK rates 25 of TLT's lawyers as "leaders in their field"
2007: Western Daily Press - South West Deals Awards '07 - Corporate Law Firm of the Year.
2007: David Pester has been named Managing Partner of the Year in the prestigious 2007 British Legal Awards held in association with Legal Week magazine.
Group/Team Structure:
The Business Development Team works very closely with the Managing Partner supporting the development and co-ordination of TLT's strategic and business development objectives. Working across the London and Bristol offices, the team's responsibilities are concentrated on client care and relationship management, new business management, external and internal communications and the development of the TLT brand.
This progressive team of 14 is led by the Business Development Director and work includes developing the Firm's CRM programme, researching and tracking new business opportunities, managing corporate hospitality and seminars, website and intranet development, brand management, communications including brochures, newsletters and other branded materials and media liaison.
The Role:
The focus of the role is to manage the proposals/tender process from supporting the identification of new business opportunities through to the production of high quality, finished documents. In addition, you will support the CRM programme, developing the Firm’s contact management system, working closely with the Senior CRM Manager and Sector Managers to liaise with client relationship managers and client service teams across the firm.
Key tasks and duties:
Researching and assessing new business opportunities and tracking new business enquiries, working with the Senior CRM Manager and Sector Managers to implement plans to pursue them.
Project management of the proposal/tender process, collating input from the bid team/s.
Drafting and production of TLT's tenders, proposals and other new business/cross selling documents to house style templates and formats. Coordinating and supporting new business pitches. Carrying out tender analysis
Developing and maintaining a 'know how' library for tenders, proposals and other new client/new business opportunities, client testimonials and related materials; maintaining the Firm’s intranet with relevant information. Maintaining and further developing the Business Development Process Bible in respect of bids and tenders.
Supporting the Senior CRM Manager with our Key Client Account and CRM programmes including sourcing information and production of client plans.
Supporting the Sector Managers with developing pitch and tender documentation for specific Sector and Group opportunities
Using the Firm's contact management system and CIO portal for new business and CRM activity, ensuring data integrity, working closely with the other Business Development team members and the Data Quality Executive/Product Manager.
Assisting the Senior CRM Manager and Sector Managers with evaluation and reports on new business and CRM activity.
Knowledge, Skills and Experience:
A graduate with at least 3-4 years experience in a similar role, preferably in a professional services environment.
Direct experience of managing proposals/tender submissions.
An effective communicator with a pragmatic approach, analytical, proactive and an ability to write compelling and engaging text to house style and brand.
Proven track record in managing templates and developing and formatting documents to house style and brand.
Excellent proof reading skills and attention to detail.
Ability to meet deadlines and manage time constraints.
Ability to project manage multiple bid and tender opportunities simultaneously from initiation to analysis.
Excellent organisational and administration skills
Knowledge of contact management systems and of BD processes including client/account management support and sales processes.
A team player, good at building rapport and excellent interpersonal skills.
Excellent knowledge of InterAction, Word, Excel, iManage, FAME, MINT, Practice Manager and PowerPoint although training will be given on these and any other relevant applications.
Our Research shows that our clients and our employees would describe us as: energetic, entrepreneurial & driven.
If you would like additional information about this position then please contact Matt Parker, Human Resources Recruitment Officer on 0117 917 7867 or email recruitment@TLTSolicitors.com
For further information about TLT Solicitors please visit our website: www.TLTSolicitors.com
