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TLT solicitors

Office Assistant - Lender Sales (Title Team)

TLT Overview:
Managing Partner: David Pester
Location: Bristol, London, Piraeus

  • Headcount: 74 partners, over 300 lawyers and nearly 700 staff
  • Turnover: forecast £40 million
  • TLT was created in 2000, following the merger of Lawrence Tucketts and Trumps. In 2005, TLT acquired niche firm Lawrence Jones and expanded into London
  • In June 2007 TLT acquired international commercial firm Constant & Constant,
  • Leading strengths are in Financial Services, Leisure, Retail, Technology and Media and Built Environment

  • TLT supports the community:
    - We provide ‘pro bono’ legal advice to a variety of charities
    - TLT staff are encouraged to volunteer other support including physical work and mentoring individuals in the community through our “Giving in Kind” scheme
    - A recent environmental audit rated TLT above the 'Best Practice' benchmark for carbon emissions
  • TLT belongs to European Law Firm (ELF) and International Practice Group (IPG), two international networks that enable us to provide high quality and good value legal services throughout Europe and the world.
  • Around two thirds of our work comes from outside the Southwest region

    Awards:
  • 2004: Legal Business - UK Regional Law Firm of the Year
  • 2004: Managing Partners Forum - Best Management of Working Capital
  • 2005: Sunday Times - 100 Best Companies to Work For
  • 2006: Legal Business Awards - Shortlisted for Management Partner of the Year, (David Pester)
  • 2006: Legal Week Awards - shortlisted for Regional Law Firm of the Year

    The Sunday Times writes "In many ways TLT is a dream company… Businesses with the best ideas grow fastest, and TLT has shown a strong track record of growth and development." (March 2005)

    Chambers UK, 2007 writes "The firm has carved a niche for itself in the marketplace and has a spring in its step."

    Chambers UK rates 25 of TLT's lawyers as "leaders in their field"

    Banking & Lender Services Group
    A quarter of TLT’s turnover is derived from the financial services sector. We provide both advisory and volume services to banks and other mortgage providers and are retained by a number of mortgage companies who lend in the prime, non-conforming and niche markets.

    Lender Sales
    Lender Sales deals with the sales of those properties that have been taken into possession. This is traditional conveyancing with a twist due to the nature of the work undertaken. Although we are selling the properties we have to investigate the title and carry out searches similar to when purchasing a property to ensure that the property is marketable. The service we offer is from entering information on the case management system and opening files, title checking, ordering and checking searches, issuing contracts, dealing with enquiries, the exchange and completion formalities together with dealing with the distribution of any surplus to the next entitled once the sale has completed. We also have a specialist team who deal with the appointment of a receiver and then the subsequent sales. As repossession is the last resort we aim to turn the sales around in 40 days from receipt of an offer to reduce the costs incurred.

    Location:
    101 Victoria Street

    Responsible to:
    In the first instance to the Team Supervisor and thereafter the Team Manager.

    Key Tasks and Duties:
  • Process inbound post.
  • Filing at Regular intervals
  • To distribute post and action workflow requirements
  • To support the case handler with administrative tasks and action work as delegated by the team supervisor
  • Provide telephone support and deal with client enquiries in the case handlers absence
  • Opening new instructions accurately and within service standards, input data and prepare initial letters and documents
  • Telephoning asset managers, solicitors and clients making accurate and detailed attendance notes
  • Preparing and issuing draft Contracts
  • General Photocopying
  • Collection of cheques from cashiers at regular interviews
  • Prepare outgoing post and DX for collection
  • File Closing
  • Ensure work issues or problems are reported immediately to team supervisors.
  • Liaising with colleagues and clients and ensure they are kept fully up-to-date
  • Escalating issues outside of authority or competence to appropriate person
  • Ensure that accurate details of all relevant information is maintained on the paper file or SOLCASE as appropriate

    Key Skills, Knowledge and Experience:
  • To complete all allocated tasks within the required timeframe and to the required level of accuracy
  • To demonstrate satisfactory levels of literacy and numeracy
  • To write simple business letters
  • Effective record keeping
  • To have basic knowledge of and be able to use common functions of relevant computer applications with appropriate training
  • Effective telephone communication skills
  • Demonstrate high levels of data accuracy
  • Good attention to detail
  • Demonstrate a conscientious, 'can-do' attitude
  • Be client focussed
  • Be supportive of team members

    Training and Support:
    All Office Assistants receive full training in respect to their responsibilities, including specific IT training.

    If you would like additional information about this position then please contact Matt Parker, Recruitment Officer on 0117 917 7867 or email recruitment@TLTSolicitors.com

    For further information about TLT Solicitors please visit our website: www.TLTSolicitors.com

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